Sunday, 5 March 2017

Contact Centre Team Manager / Team Manager / Sales Manager - London - £23k - 25k per year + Bens Package (TW/CA/Hast)

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Contact Centre Team Manager / Team Manager / Sales Manager
London, Greater London, England
£23k - 25k per year + Bens Package

 Contact Center Team Manager / Team Manager / Sales Manager / £23,000pa- £25,000pa+ OTE+ Bens Package

Our Client based in Canary Wharf, is a very busy established and respected Global Outsourcing Company  delivering B2C and B2B  Campaigns for Blue-Chip Organisations. Due to their continued growth we are looking for up to three Team Managers / Contact Centre Team Managers  to work on a brand new Client Campaign. We are looking for candidates that have experience managing a team or teams  ideally within a Contact Centre Environment.

As an Contact Centre Team Manager you will be: 

Job Responsibilities: 

Manage, Train, Develop and Motivate a team of Contact Centre Agents, with a key focus on Targets, Performance, Process, Achievement and values:

Preferred Skills: 

• Experienced of Managing a Team of people
• Experience Managing KPI's/ Performance/ Reporting systems
• Ablity to Coach and Train Staff
• Contact Center exposure
• Ablity to manage and organise work

Personal Attributes: 

• Excellent interpersonal skills 
• Ablity to anticipate and make decisions
• Ablity to negotiate
• Motivated to grow a Team of Contact Centre Agents
• Good written and verbal communication skills

Salary, Hours and Benefits: 

• £23,000pa- £25,000pa- OTE+Bens Package
• Monday-Friday 9am-5:30
• 37.5 hours week

If you have the right skills and attributes, reliable and have the determination to succeed as a Contact Center Team Manager , I would Like to speak to you immediately! 

To apply for the role of Team Manager / Contact Center Team Manager , please apply to the post. 

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