Tuesday, 3 October 2017

Customer Service Fraud Administrator/ Amersham - £8.80 per hour - Amersham - £8.80 - 8.80 per hour + + benefits (HHBD)

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Customer Service Fraud Administrator/ Amersham - £8.80 per hour
Amersham, Buckinghamshire, England
£8.80 - 8.80 per hour + + benefits

 

Customer Service Fraud Administrator/ Amersham - £8.80 per hour

APPLY NOW TO SECURE YOUR POSITION

Temp/ Contract

Start date – October

 

CONTRACT TEMP WORK STARTING OCTOBER 

Brilliant opportunity to join a well known company in their Head Office based in Amersham as an Office Based Customer Service fraud administrator!

Are you looking for a temporary/contract opportunity to join a well-known company renowned for their fun office environment. You will be joining their customer service team at their busiest time of the year. This is an office based position, you will be supported my team leaders and managers and full on the job training is given.

Joining this fantastic company as a customer service fraud administrator you will be responsible for working as part of top performing team, ensuring that fraudulant orders are not put through the system. Full training will be given on this, but you will have a great attention to detail. This is a brilliant opportunity to join a growing company where full on the job training will be given.

           

 As a Customer Service fraud administrator!, you will be responsible for:

  • Providing high levels of customer service at all times
  • Making outbound calls to potential customers to discuss orders, being able to understand if there is a risk of fraud or not
  • Assess the risks of orders to try and prevent fraudulant orders
  • Keep accurate reords of all checks completed
  • Dealing with complaints, Delivery times and general queries
  • Logging all information on to the internal system

·     .     ·          

 As a customer service/support advisor you will have/be:

·     ·         A basic understanding of MS packages

·     ·         You will be analytical and decisive 

Experience within fraud management would be beneficial 

·     ·         Excellent attention to detail

Benefits:

  • ·     Full training on the job
  • ·     Working for a well known fun local companyContract until Christmas
  •          

Apply today by sending your cv to Harriet@cpi-selection.co.uk or call Harriet on 0207 122 0088

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