Monday, 9 October 2017

IT SUPPORT ANALYST/ 1ST LINE SUPPORT/ 2ND LINE SUPPORT/ IT SUPPORT - AMERSHAM PERMANENT JOB - £22,00 - Amersham - £22k - 23k per year + CHIDCARE VOUCHERS/ DISCOUNTS (HHTEJ)

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IT SUPPORT ANALYST/ 1ST LINE SUPPORT/ 2ND LINE SUPPORT/ IT SUPPORT - AMERSHAM PERMANENT JOB - £22,00
Amersham, Buckinghamshire, England
£22k - 23k per year + CHIDCARE VOUCHERS/ DISCOUNTS

IT SUPPORT ANALYST/ 1ST LINE SUPPORT/ 2ND LINE SUPPORT/ IT SUPPORT

AMERSHAM

PERMANENT JOB - £22,000 - £23,000


Brilliant opportunity to join a well-known company in their Head Office based in Amersham as an Office Based IT SUPPORT ANALYST/ 1ST LINE SUPPORT/ 2ND LINE SUPPORT/ IT SUPPORT.

Are you looking for a permanent opportunity to join a well-known company renowned for their fun office environment? You will be joining their IT Support team and supporting the head office function with day to day enquiries.

Joining this fantastic company as a IT SUPPORT ANALYST/ 1ST LINE SUPPORT/ 2ND LINE SUPPORT/ IT SUPPORT you will be responsible for working as part of top performing team providing a high level to all Head Office and nationwide stores. This is a brilliant opportunity to join a growing company at a really exciting.

As an IT SUPPORT ANALYST/ 1ST LINE SUPPORT/ 2ND LINE SUPPORT/ IT SUPPORT:

·     ·         Supporting the head office and stores with daily queries

·     ·         Using ticketing tools for tracking, prioritising and solving IT issues

·     ·         Providing technical assistance and training to all internal users

·     ·         Maintaining records of problems and actions taken

·     ·         Analyse user needs and recommend appropriate hardware and software

·     ·         Liase with 3rd party support companies regarding in store hardware issues

You will have the following skills:

·     ·         Excellent customer service skills

  •    Ideal candidate would have knowledge of being office based and supporting a network of retail stores

·     ·         Specific computer systems knowledge relating to Microsoft operating systems

·     ·         Ability to work well as part of a team and individually

·     ·         Ability to work well under pressure

You be rewarded with:

·         A fun working environment

·         £22,000 – £23,000 – per annum

·         Cycle to work scheme

·         Business casual dress

·         Discount on products

·         Pension scheme

·         Onsite parking

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