Wednesday, 2 May 2018

Spanish Client Service Executive - Luxury Travel - London - £20k - 23k per year + London Weighting (AB-VIP-SP)

Apply now


Spanish Client Service Executive - Luxury Travel
London, Greater London, England
£20k - 23k per year + London Weighting

Spanish Client Service Executive - Luxury Travel

Are you in the market for a career upgrade?

A Spanish Client Service Executive in Luxury Travel is required to work in North London Offices. As a Spanish Client Relations Executive you will be genuinely passionate about service in a luxury travel environment playing a key role in responding to inquiries from VIP and VVIP customers, received by telephone, email and via customer service questionnaires.

Your responsibilities will include:

. Handling multi-channel communication with VIP clients to ensure luxury travel experience in Spanish and English 

. Interact with customers in an individual and personalised manner

. Advising customers who have been involved in flight irregularities and rebooking their flights and additional services 

. Delivering excellent customer service at all times, ensuring that the customer has a great experience from beginning to end

. Build long-term, commercially beneficial relationships with your customers

 

Skills required for the Spanish Client Service Executive role, are:

. Superb communication skills in Spanish and English. 

. Experience of engaging with business level customers and complex problem solving

. Previous experience in luxury travel, hospitality, airline reservations or similar is essential 

· Superb IT skills, quick typist

. Great attentional to detail

 

Start: June 2018 in North West London

Salary: £20,000 - 23,000 per annum + London weighting 

Working Hours: Must be available full time 37.5 hours per week

Shifts: Any shift between 7am - 8pm Monday – Friday. Any shift between 7am - 5.30pm Saturday and Sunday (26 weekends a year).

 

Location is easily commutable from all areas of London and Greater London

 

Sounds like you? Look no further! please send your CV to annab@cpi-selection.co.uk

No comments:

Post a Comment